Privacy Policy

Introduction

Next Chapter Sydney (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information. We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

What Personal Information Do We Collect?

We may collect the following types of personal information to facilitate our services:

  • Contact Information: Name, email address.
  • Technical Information: IP address.

How Do We Collect Your Personal Information?

We collect personal information directly from you, such as when you:

  • Fill out forms on our website (e.g., contact forms)
  • Communicate with us through email

We may also collect your IP address automatically when you visit our website.

How Do We Use Your Personal Information?

We use your personal information for the following primary purposes:

  • Direct Communication: To respond to your inquiries and requests.
  • Service Improvement: To analyse website usage patterns and enhance the user experience.

We will NOT use your personal information for:

  • Third-Party Marketing or Sales: We will never sell or share your personal information with third parties for their own marketing or sales purposes.
  • Unrelated Purposes: We will not use your information for purposes other than those directly related to the services provided by Next Chapter Sydney.

Disclosure of Personal Information

We may disclose your personal information in limited circumstances:

  • Service Providers: To third-party service providers who assist us with our business operations (e.g., website hosting).
  • Legal Requirements: If required by law, court order, or other legal processes.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights

You have the right to:

  • Access your personal information: You may request a copy of the personal information we hold about you.
  • Correct your personal information: You may ask us to update or correct inaccurate information.
  • Opt-out of certain uses: You may object to certain ways we may use your information in specific circumstances.
  • Lodge a complaint with the OAIC: If you believe we have breached the Australian Privacy Principles, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can find more information on the OAIC website at  https://www.oaic.gov.au/.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of our website and services signifies your acceptance of our privacy practices, including any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us at: hello@nextchaptersydney.com

Effective Date: April 6, 2024

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